Student Affairs

Supporting Staff Development and Increasing Retention of Entry Level Staff Members

Duration: 1 hour
Facilitator: Dr. Steven Hood & Dr. Matthew Kerch
Price: $50.00

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It is becoming increasingly difficult for student affairs areas to retain high quality entry-level staff. Typically, the average entry-level staff member is in their position between 1 to 3 years, with some staff leaving within 1 to 2 years. Recruiting, training, and developing staff is time intensive and is a significant cost to departments.

This webinar will focus on areas that can be developed to provide entry-level staff with multiple layers of support, opportunities for advancement, and detail strategies that can be used to retain entry-level staff at a higher rate. Specific examples, training and development plans, and opportunities that may work on your campus will be explored further. If you regularly search for entry-level staff, and wish you would be able to have staff stay at your institution longer, sign up for this webinar.

Brief Outline:

  • Introduction of topic
  • Overview of entry level staff in student affairs
  • Areas to explore to retain entry level staff
    • Training
      • Divisional, departmental, and institutional trainings
    • Development
      • What is next for them
      • Collateral assignments
      • Collaboration
    • Incentives
      • Advancement opportunities
      • Tiers of employment
      • Progression in their areas
    • Progression Plans
      • Plans within division, institution
      • Working with HR to develop Career Progression Plans
    • Helping entry level staff go to the next level
      • Staff recruitment
      • Staff retention
    • Items to consider moving forward
    • Questions and answers

Learning Outcomes:

  • Attendees will gain knowledge of trends in entry level staff within the areas of student affairs
  • Attendees will learn about developing programs that will aid in the retention of entry level staff members
  • Attendees will learn about the implementation of incentive programs for staff
  • Attendees will gain knowledge of career progression plans that have been developed to promote longevity and productivity of staff
  • Attendees will gain knowledge of steps to be taken in order to move these plans forward with campus partners and institutional leadership

Who Should Attend:

Division/departmental leadership, directors, and assistant directors.


Dr. Steven Hood and Dr. Matthew KerchDr. Steven Hood and Dr. Matthew Kerch have a combined total of over 30 years in student affairs. They have extensive experience developing initiatives to help attract staff to institutions, retain student affairs professionals, and help develop them while they are in their positions. Dr. Hood and Dr. Kerch will be able to share experiences at a variety of institutions (small-large, public-private) to help your institution retain entry-level staff at a higher rate.

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