Student Affairs

Beyond Breakout Rooms: A Facilitation Framework for Digital Spaces

Duration: 1 hour
Facilitator: Dr. Josie Ahlquist and Amma Marfo
Price: $50.00

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Facilitators and serial innovators Dr. Josie Ahlquist and Amma Marfo will share a medley of frameworks and tools to rethink how you teach, facilitate, and encourage reflection online while honoring and maintaining participant expectations. 

The role of the online facilitator can be a daunting one: how can I ensure that my team is attentive, productive, and equipped for success? In this session, Josie and Amma break down the sub-roles of the online facilitator, including thoughtful ways to identify your purpose and to evaluate your progress. As the title suggests, our goal is to move the spotlight away from any specific tool, and instead highlight the mindset you can approach these tools with. This session will develop your readiness to serve in each of these crucial facilitator roles, no matter the platform.

Brief Outline:

  • Introductions, Welcome and Warm-up
  • State of Online Facilitation in Higher Education
  • Purposeful Digital Engagement Framework
  • Roles for the Online Facilitator 
  • Particant Action Planning 
  • Evaluating Online Facilitation
  • Q&A
  • Resources & Closing

Learning outcomes:

  • Gain confidence in online facilitation that is effective, realistic, and inclusive.
  • Participants will discern and understand the need to connect the purpose of the needs of their audience with their delivery method.
  • Learn the purposeful digital engagement framework, as well as four roles of the online facilitator, applied to the needs of their specific community.
  • Commit to experimenting with at least a tool, format, and/or tactic learned in the program.
  • Understanding the importance of evaluation in online facilitation and how to execute it in practice.

Who Should Attend:

Student affairs professionals at all levels and in all functional areas Academic Advising, Career Services, Admissions and Recruitment, Residence Life, Student Leadership, Student Activities, and Organizations, Counseling Center, Student Financial Aid, the Registrar’s Office, Student Conduct, etc. - especially those who are responsible for providing training, professional development and/or facilitation of any kind.


Dr. Josie Ahlquist is a digital engagement and leadership researcher, speaker, and consultant. She teaches teens, young adults, education professionals, and campus executives how to humanize technology tools and prioritize building online community. She also serves as a research associate and instructor at Florida State University, creating curriculum to build digital literacy and leadership skills for undergraduates up to doctorate level students. She is extensively published and maintains an active blog and podcast (Josie & The Podcast), which have received accolades from EdTech Magazine, Inside Higher Ed and the Chronicle of Higher Education. Her book, Digital Leadership in Higher Education: Purposeful Social Media in a Connected World, comes out in September 2020. Josie received her doctorate from California Lutheran University in Higher Education Leadership, Masters in Education from Northern Arizona University. She majored in sociology and human development at South Dakota State University.

Amma Marfo is a thoughtful yet incurably silly independent higher education professional, writer, and digital marketer based in Boston, MA. She holds a Bachelor’s degree in Communication Studies from the University of Rhode Island, and a Master of Education from the University of South Florida. She is also the author of three books:  The I’s Have It: Reflections on Introversion in Student Affairs (2014),  Light It Up: Engaging the Introverted Student Leader (2015), Cultivating Creativity (2017).

Amma is a dynamic and sought-after speaker on topics such as leadership, group dynamics, creativity, and incorporating your values into your work and larger goals. She speaks on college and university campuses across the country, at regional and national conferences, and has partnered with organizations like HubSpot, Wayfair, Pfizer , and General Assembly.

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