Student Affairs

A Conversation on Civility

Duration: 1 hour
Facilitator: Joanne Goldwater and Deborah Scheibler
Price: $50.00

Add to Cart


In this divisive climate in which we live, it seems like civil discourse has been ignored and/or forgotten. Consider these examples: questionable posts on social media sites, including on “professional” group postings; the “ease” with which some people drop “f-bombs” and the impact that language has on others; the impact versus intent of role models (politicians, professional athletes, famous entertainers, institutional leaders, etc.), and something that we rarely discuss in Student Affairs: professionals bullying other professionals. How does civility, or lack thereof, affect you and your workplace?

This webinar will address these issues and offer some tips for dealing with incivility from others, keeping yourself in check, and responding when one inadvertently behaves badly. One can disagree without being disagreeable!


  • What is civility?
  • Theoretical constructs: Kohlberg’s Theory and Gilligan’s Stages
  • Why civility matters in the workplace
  • Agree to disagree
  • Workplace bullying
  • Civility in action
  • Mindfulness
  • Choosing Civility
  • Ways civility is spreading
  • Teaching civility
  • Tips for success
  • When you make a mistake…..
  • Q&A

Learning Outcomes:

  • Utilizing Kohlberg’s Theory of Moral Development and Gilligan’s Ethics of Care Theory as foundations, participants will be able to develop a civilly-minded lens and address the questions of “what is civility” and “what is collegiality”.
  • Participants will be able to recognize and address uncivil behaviors, including bullying, on our campuses and within our profession.
  • Participants will be able to take away at least two tips for encouraging/engaging in civil behavior.
  • Participants will receive suggestions and resources for tackling issues of civility, bullying, and general discourse in the collegiate enviroment.
  • Participants will learn four steps to take to recover from mistakes, including when they behave badly.

Who Should Attend:

This webinar is designed for all levels of staff working within Student Affairs.


Joanne Goldwater

  • Associate Dean for Retention and Student Success at St. Mary’s College of Maryland (SMCM).
  • Former Director of Residence Life and Associate Dean of Students at SMCM.
  • Higher Ed professional for over 30 years.
  • Frequent presenter (in-person at conferences, and via webinars for PaperClip Communications,,
  • Past Executive Board member of ACUHO-I.
  • MACUHO Past President.

Deborah Scheibler

  • Director of Residence Life at Wilkes University.
  • MACUHO Immediate Past President.
  • ACUHO-I Professional Standards Committee member
  • 10 years in Student Affairs.

Add to Cart