Position Overivew
TCC’s Basic Education for Adults (BEdA) department is looking for a dynamic person to provide proctoring and clerical support for the Basic Education for Adults department in its standardized testing (Comprehensive Adult Student Assessment System (CASAS) administration and student laptop checkout. As part of the BEdA team, this position provides customer service to our diverse students. This position reports to the Program Specialist 2 of the Basic Education for Adults department , is a part-time position, requires flexible hours with primarily afternoon and evening hours at designated times each quarter.

Essential Functions:
 

•  Provide professional proctoring of standardized testing for students in the BEdA department both in person and remotely.
• Provide check-in-checkout service for BEdA students checking out laptops at the beginning and end of each quarter.
• Troubleshoot issues with testing environment, platform or log in while maintaining composure
• Participate in appropriate trainings and maintain CASAS certification
• Provide excellent customer service at the front counter, on the telephone, and through zoom for prospective students, current students, and other members of the campus community
• Follow standardized test proctoring procedures
• Maintain FERPA standards in all operations, which includes developing office procedures that ensure the confidentiality of student records.
• Perform other duties including special projects as directed.

Requirements

• Start Date: No Start Date
• Education: High School or Equivalent
• Work Experience: 1 - 3 years
• Part/Full Time: Part-Time

Contact / Additional Information

Apply online