Student Affairs

Residential Life Coordinator – Residence Life - Job Number: 241062


University of Oklahoma

Norman, OK United States

About the University of Oklahoma

Created by the Oklahoma Territorial Legislature in 1890, the University of Oklahoma (OU) is a doctoral degree-granting research university serving the educational, cultural, economic, and health-care needs of the state, region, and nation. OU consists of three campus locations in Oklahoma as well as several centers abroad. The Norman campus serves as home to all of the university’s academic programs except health-related fields. OU enrolls almost 32,000 students, has more than 2,800 full-time faculty members, and has 21 colleges offering 170 majors at the baccalaureate level, 156 majors at the master’s level, 81 doctoral-level majors and 42 graduate certificates.


The OU campus community is committed to maintaining an environment where individuals work collaboratively with mutual respect and assure the highest standards of ethical conduct and integrity. The Division of Student Affairs strives to enhance students’ academic success by developing student skills, cultivating diverse, campus life experiences and enriching the university community through programs and services.


Residential Life Coordinator – Residence Life - Job Number: 241062

Organization: Residence Life

Job Location: Oklahoma-Norman-Norman Campus

Schedule: Full-time

Work Schedule: Typically 8am - 5 pm Monday - Friday w/ Rotating On-Call duty. Occasional nights, weekends, early mornings required based on business needs.

Work Type: Onsite

Salary Range: Targeted salary at $19.23/hour based on experience

Benefits Provided: Yes

Required Attachments: Resume, Cover Letter


Job Description

Reporting to the Assistant Director for Residence Life, Residential Life Coordinator (RLC) will provide leadership for an undergraduate residential area. This is a full-time, 12 month, live-in position. The RLC supervises the operations of a residential housing facility that will be home to approximately 600-1000 students. Areas of responsibility include supervision of undergraduate and graduate staff, administration, customer service, student support, on-call duty, and crisis management. This position will be responsible for helping create, implement, and evaluate community curriculum.


Specialty Benefits of the Position:

  • Furnished apartment in the residence halls or apartment community
  • Meal plan
  • Professional Development Funds
  • Teaching opportunities
  • Pet policy
  • Partner and family friendly
  • Reserved parking space

Duties will include, but are not limited to:


  • Supervise staff of 16-27 Resident Advisors and 1-2 Graduate Resident Directors
  • Provide comprehensive training & ongoing development for student staff as part of a department-wide training program
  • Facilitate staff meetings and one-on-one meetings with the student staff
  • Conduct formal performance evaluations of student staff to identify strengths and areas of improvement
  • Coordinate individual goal setting and action plans with staff


  • Manage and coordinate ongoing relationships with students in need of resources to support holistic student wellness
  • Provide basic counseling in personal safety, conflict resolution, roommate conflicts, academic success, etc.
  • Provide outreach and follow up on mental health issues with referrals to appropriate campus resources
  • Work closely with campus partners to identify students in need of support and outreach
  • Participate in an on-call duty rotation and severe weather coordinator


  • Support programming efforts utilizing Residence Life residential curriculum to meet the diverse needs of the facility’s population
  • Initiate ongoing interactions with students as well as connect students with campus and community resources that enhance their academic and co-curricular experience
  • Maintain a presence and visibility on campus, including participation in events and dining in campus facilities


  • Oversee student conduct processes in residence halls including serving as an initial review hearing officer, adjudicating cases, and assigning educational sanctions.
  • Assist RA staff with incident response and documentation
  • Clearly communicate, interpret, and enforce department and university policies to staff and students
  • Engage in restorative conversations and promote restorative values in response to conflict situations
  • Provide programs and other proactive education interventions to minimize behavioral issues


  • Collaborate with Housing Operations and Assignments to ensure the smooth operation of residence halls, including the opening and closing of residential facilities, health and safety inspections, and resident room changes
  • Participate in Departmental, Division, and University committees
  • Maintain a flexible schedule of availability, including after hours and weekends, to meet the needs of students
  • Develops and administers procedures including accounting, purchasing, and payroll
  • Maintain records (student files, inventory, etc.)
  • Dialogue and collaborate with various campus partners
  • Regularly communicate and advocate for residents' issues and needs
  • Perform other duties as assigned


Job Requirements

Required Education: Bachelor's Degree

Equivalency/ Substitution: Will accept 48 months of equivalent experience in lieu of a Bachelor's Degree.



  • Proficient in Microsoft office
  • Ability to work independently and with a team.
  • Ability to problem solve.
  • Ability to work with a diverse group of individuals.
  • Reads and interprets routine written materials, instructions and e-mails.
  • Communicates effectively; orally and/or in writing.


License: Valid Driver's License. Employees who drive any university vehicle or their own personal vehicle while performing an assigned duty by his/her supervisor must have a valid driver's license. It is the employee's responsibility to tell his/her supervisor if the license is invalid, or that you do not have one, and explain they cannot drive.


Departmental Preference:

  • Master's degree in Higher Education, Student Personnel Services or related field.
  • Residence hall supervisor experience; including education programming oversight.
  • Demonstrated experience with crisis management and/or emergency response.
  • Knowledge of Roompact, StarRez and Maxient software, or similar tools, preferred.


Advertised Physical Requirements:

  • Must be 18 years or older.
  • Must submit to a background check.
  • Felony conviction for ANY of the following: drug distribution, sexual offenses (such as, but not limited to, rape or molestation), violence (including, but not limited to, weapons charges, assault, domestic abuse, etc.) or theft may preclude eligibility for hire.
  • Regular exposure to meet productivity standards; may be required to bend, left, stoop, carry and be exposed to temperature changes.
  • Ability to engage in repetitive motion and communicate effectively



  • Supervises the operations of a residential housing center that houses approximately 600-1000 students, and a varying number of graduate and undergrad student staff.


Applicants must submit an ONLINE application at for Job Requisition # 241062. Computers and personal assistance are available at the Office of Human Resources, 905 Asp, Room 205, Norman, OK 73069. Include job requisition number on all correspondence. Deadlines subject to change with or without notice. For further information on this or other University of Oklahoma job opportunities, please call (405) 325-1826 or access our website at


The University of Oklahoma is an Equal Opportunity Employer. Protected veterans and individuals with disabilities are encouraged to apply.


Special Instructions to Applicants: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit

  • If you are selected as the final candidate for this position, you will be required to live in a provided fully-furnished apartment.


Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.


Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.


Hiring contingent upon a Background Check.

Special Indications: None

Job Posting: Apr 22, 2024


  • Start Date: No Start Date
  • Education: Bachelor's Degree Preferred
  • Work Experience: 0 - 2 years
  • Part/Full Time: Full-Time

Contact / Additional Information