Assistant Director Residence Life – Campus Housing

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI), and a Hispanic Serving Institution (HIS).  Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate, and community partners worldwide, including a full complement of health sciences colleges.  By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant, and engaged urban university.

Campus Housing Campus Housing supports the academic mission of the University of Illinois Chicago by creating on-campus residential communities that actively assist in enhancing a student’s sense of belonging, increasing a student’s self-awareness, and developing a student’s skillset to transform their local and global communities through positive change. Campus Housing values collaboration, commitment to excellence, growth mindset, inclusivity, innovation, relationship building, and a student-centered approach. With the university and department at the forefront of change, employees must demonstrate the ability to make timely, well-informed decisions, use professional judgment in complex situations; and demonstrate critical, creative, and reflective thinking skills. The Resident Director must be able to effectively handle complex situations; work calmly and accurately to de-escalate situations and resolve escalated issues through constructive and creative approaches. 

Position Description:

Campus Housing is currently seeking an Assistant Director of Residence Life for Leadership.  The Assistant Director of Residence Life oversees the daily operations and management of a housing area, with the supervision of at least 1 full-time staff member, in addition to collateral duties associated with Student Leadership programs that include an active Residence Hall Association (RHA) and National Residence Hall Honorary (NRHH), and an advocacy role for students as it relates to their student experience while at UIC. The position has budgetary oversight, works directly with Orientation & Student Engagement programs, oversees Weeks of Welcome programming, supports large-scale events sponsored by campus housing and its’ student organizations, and advocates for student development through the student leadership experience. This position includes leadership, management, and oversight for the development and implementation of a comprehensive curricular residence life program that focuses on academic retention. This position works with student conduct; crisis response; diversity and inclusion; leadership, advising; assessment; staff development, selection, recruitment, training and evaluation, and administration.  This position involves making timely, well-informed decisions, using professional judgment in handling complex situations; demonstrating critical, creative, and reflective thinking skills, the ability to work calmly and accurately to de-escalate situations and resolve issues through constructive and creative approaches, and has budgetary oversight. This can be a live-on position and is also a position that serves in an on-call capacity that provides direct crisis intervention, counseling, and conflict resolution for residents, consultation & coaching for supervisees engaged in crisis response.

Key Responsibilities/Duties:

Residence Life Programs

• Responsible for daily operation and management of area residential communities with oversight of departmental residential education initiatives.

o   Assess and report on progress toward meeting student learning outcomes impacting student success and retention.

o   Collaborate and facilitate faculty involvement and outreach.

o   Coordinate and advise academic intervention for residents to provide them with support, resources, and referrals to succeed academically.

• Coordinate and manage student conduct processes and crisis response including timely follow-up on community concerns with students, parents, and University stakeholders.
• Assist with student staff training development, selection process, and student engagement initiatives.
• Establish personal and professional relationships with Campus Housing residents to promote an environment in which individual students’ rights and the Standards of Residence are continually upheld, including a commitment to social justice and inclusion.
• Manage and monitor area programming budget.
• Partner and collaborate with other university departments to recommend policies, processes, and support initiatives to enhance the residential living experience.

Strategic Planning and Goal Setting

• Work with senior leadership on policy level and direction regarding Residence Life Programs best practices, concepts, and standards to incorporate into university long-range planning.
• Search for new opportunities and marketing tools to expand and advertise Campus Housing business and services.

Emergency Response and On-Call Duty

• Serve in second-level on-call rotation for all residential students to manage all emergencies and crises. Communicate with hospitals on discharge terms and treatment of resident patients. Follow up on student compliance with recommended treatment plan to support student success

Campus Housing Promotion and Marketing

• Promote Campus Housing to prospective students at admissions, information fairs, and open house and orientation events.
• Create, communicate, and manage residence hall events, scholarship programs, and other programs to strengthen current residents’ engagement with Housing. Create advertising, publicize, and manage logistics for programs.

Facilities and Operations & Administration

• Monitor facilities to ensure their operational condition. Evaluate and communicate resident satisfaction with housing facilities to ensure high-level service.

Manage and evaluate security protocol and procedures. Staff Management

• Directly supervise and develop full-time professional Area Coordinators, Resident Directors, and support staff; indirectly supervise additional Residence Life staff and students.
• Plan, assign, and review work of staff to ensure that group objectives are met.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications:

• Master’s degree required in student development, higher education, management, public administration, or another related educational field strongly preferred. 
• Minimum of 5 years supervisory and budgetary experience in Residence Life and Higher Education. Working knowledge of university policy and procedures.  Working knowledge of databases and general computer skills.
• Strong leadership, communication, and interpersonal skills to maintain effective working relations with departments, employees, managers of the organization, and external constituencies (such as police, hospitals, courts, contractors, and sales).

Benefits:

UIC provides a generous benefits package, including 24 days of earned vacation leave, up to 13 days of non-cumulative sick leave, 12 days of cumulative sick leave, and University holidays including 2 floating holidays. Health, dental and vision insurance is provided for staff and their eligible dependents, as well as life insurance, flexible spending accounts, and a choice of retirement plans.  More information is available at: https://www.hr.uillinois.edu/benefits/

Required Application Materials:

Submit your application via the University online application system, through the following link: https://uic.csod.com/ux/ats/careersite/1/home/requisition/9131?c=uic.

For full consideration, submit an online application that includes an uploaded cover letter and resume as well as the names and contact information of three references by April 26, 2024.

The University of Illinois at Chicago is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.

Offers of employment by the University of Illinois may be subject to approval by the University’s Board of Trustees. The University of Illinois may conduct background checks and other pre-employment assessments on all job candidates upon acceptance of a contingent offer. Background Checks will be performed in compliance with state and federal law. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit https://www.hr.uillinois.edu/cms/One.aspx?portalId=4292&pageId=1411899

Requirements

• Start Date: 6/17/2024 - Firm
• Education: Master's Degree Required
• Work Experience: 5 - 7 years
• Part/Full Time: Full-Time

Contact / Additional Information

Minimum Qualifications:

• Master’s degree required in student development, higher education, management, public administration, or another related educational field strongly preferred. 
• Minimum of 5 years supervisory and budgetary experience in Residence Life and Higher Education. Working knowledge of university policy and procedures.  Working knowledge of databases and general computer skills.
• Strong leadership, communication, and interpersonal skills to maintain effective working relations with departments, employees, managers of the organization, and external constituencies (such as police, hospitals, courts, contractors, and sales).

Required Application Materials:

Submit your application via the University online application system, through the following link: https://uic.csod.com/ux/ats/careersite/1/home/requisition/9131?c=uic.

For full consideration, submit an online application that includes an uploaded cover letter and resume as well as the names and contact information of three references by April 26, 2024.