• Position Summary

•  

  Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s Department of Educational Foundations & Policy Studies invites applicants for the position of Office Coordinator.

  West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

  WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

  As part of the College of Education and Social Work, the Department of Education Foundations and Policy Studies is dedicated to fostering the development of educators with the requisite critical consciousness and pedagogical skills to act as public intellectuals; citizen-teachers capable of creating pedagogical spaces and practices that are relevant, impactful, and liberating for their students.
    
  The Office Coordinator delivers a full range of administrative and office management services to the Department of Educational Foundations & Policy Studies.  This position is a highly confidential assignment requiring the utmost respect and privacy.

  The ideal candidate will demonstrate experience working with diverse college students; excellent communication and collaboration skills to develop and maintain relationships with campus partners; and strong organizational skills and attention to detail.

  Responsibilities Include:

  • Serve as first point of contact for students, faculty, parents, and visitors to the department
  • Answering department calls
  • Maintain department email accounts and respond to routine inquiries
  • Provide general information for students and prospective
  • Assist students and faculty with general academic policies and procedures
  • Maintain electronic files, record-keeping procedures, and spreadsheets
  • Prepare and maintain confidential files for faculty, staff, and students
  • Take minutes at faculty meetings and distribute
  • Support new faculty hiring and onboarding processes
  • Support the faculty evaluation process 
  • Input course schedule each semester and make changes as requested 
  • Perform data entry using multiple systems including Microsoft Office
  • Prepare a variety of communication including letters, memoranda, and drafts
  • Assist with the planning and implementation of special events
  • Monitor department budgets and track expenditures
  • Compile, record and route routine fund transfers and expense requests
  • Assist with submission, monitoring, and processing of all required purchasing requisitions and budget transfers
  • Process department work orders and equipment maintenance
  • Maintain informational bulletin boards 
  • Supervise student assistants including training and assigning work assignments
  • Perform other related duties as assigned

   

• Minimum Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth title)

OR

• Graduation from high school

OR

• An equivalent combination of experience and training
• Demonstrated proficiency in the use of Microsoft Office Suite including Outlook, Word, Excel, and Teams

Required Knowledge, Skills, and Abilities:

• Knowledge of standard vocabulary and usage, spelling, grammar, and punctuation
• Ability to use an alphanumeric keyboard
• Ability to proofread information for conformance with prescribed standards
• Ability to sort and file information
• Ability to perform mathematical calculations
• Ability to follow oral instructions
• Ability to read and understand written materials
• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to establish and maintain effective working relationships

• Preferred Qualifications

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  • Experience in an administrative or receptionist role
  • Customer service or student support experience 
  • Excellent written communication skills
  • Experience with higher education systems such as Banner, SAP, BI, D2L, and OnBase

   

• Special Instructions

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  Candidates should apply online at https://www.schooljobs.com/careers/wcupa.

  Review of applications will begin immediately.

  Applicants must successfully complete the interview process to be considered as a finalist.

  All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.

  Developing and sustaining a diverse faculty and staff advances West Chester University’s educational mission. West Chester University is an Affirmative Action – Equal Opportunity Employer

Requirements

• Start Date: No Start Date
• Education: Varied (See Description)
• Work Experience: 0 - 2 years
• Part/Full Time: Full-Time

Contact / Additional Information

Candidates should apply online at https://www.schooljobs.com/careers/wcupa.