Summary

The Technology & Patron Experience Librarian will be responsible for ensuring that the library's services, systems, technology, and resources are accessible, user-friendly, and aligned with the college's academic goals. The Technology & Patron Experience Librarian collaborates with external vendors, library staff, and the W&J Information Technology Services department (ITS) to assess system efficiency, resolve issues, and enhance user experience for library services. technologies, and resources, with a particular focus on the library services platform, discovery service, single sign-on platform, resource sharing software and library web presence. In addition to technical responsibilities, the Technology & Patron Experience Librarian assists students, staff and faculty with their research and learning needs by providing reference services and delivering information literacy instruction.

The staff at the Clark Family Library will provide on-the-job training for our specific systems. We encourage new graduates and individuals eager to learn more about library systems to apply. While relevant on-the-job experience is preferred, it is not required.

Duties and Responsibilities

• Works with external vendors, W&J Information & Technology Services (ITS), and library staff to maintain and continuously improve the effectiveness of library systems, hardware, and services to meet the needs of the college community.
• Improves users' ability to access library resources by implementing changes to existing services and systems based on user experience assessment, as well as industry trends and best practices.
• Communicates changes to and provides training on library systems and software for patrons and library staff as needed.
• Collaborates with the Instructional Technology Librarian to support the college learning management system (Sakai) and other relevant instructional technology needs.
• Works with the Head of Technical Services to support user access and discovery of e-resources, including troubleshooting.
• Collaborates with the Archivist to implement and refine workflows for library digital preservation projects that enhance user access to archival material.
• Provides reference assistance during assigned days, and weekends and participates in the library's information literacy instruction and liaison programs.

Required Qualifications

• ALA-accredited master's degree in library or information science to be awarded by June 2025
• Enthusiasm and ability to learn new technological skills and tools and communicate this knowledge to non­ technical personnel
• Familiarity with best practices and trends in library technology and systems.
• Ability to assimilate multiple perspectives and develop practical solutions that support library processes and services
• Strong customer service orientation

Preferred Qualifications

• Familiarity with a liberal arts environment
• Experience or interest in teaching and reference service.
• Familiarity with resource sharing
• Familiarity with one or more image-based or text-based digital repositories (CONTENTdm, Omeka, etc.) and best practices in digital projects
• Familiarity with MARC and non-MARC metadata standards
• Working knowledge of one or more library systems in use at Clark Family Library: FOLIO, EBSCO Discovery Service, SpringShare, Sakai, ReShare, Hyku.

Supervisory Duties

This position has no supervisory duties.

Disclaimer

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the position described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the position.

Job Description Status

The duties and responsibilities listed in this job description are illustrative ones anticipated for this position. Other duties and responsibilities may be assigned as required. Washington & Jefferson College reserves the right to amend or change this job description to meet the needs of its programs. This job description and any attachments do not constitute or represent a contract.

Application Instructions

Apply for this job at https://washjeff.applicantpro.com/jobs/. Please submit a cover letter and resume. It is recommended that all documents be in PDF format and uploaded at one time. Review of applications will begin immediately.

Employee Benefits

Washington & Jefferson College offers a comprehensive benefit package for benefit eligible employees; including health, vision, and dental coverage, group life insurance, AD&D and LTD coverage, retirement plan, generous leave time, and the tuition benefit programs. These benefits add significantly to the employee's total compensation package.

Getting to Know W&J

Washington & Jefferson College is the best of both worlds: a small-town college setting in historic Washington, Pa., with easy access to the bustling business and cultural districts of nearby Pittsburgh, Pa. just 30 miles to the north. Founded in 1781, W&J College is a private, residential liberal arts college that is focused on student success. Our dedicated, experienced professors are passionate about teaching and work closely with our students to ensure that they receive a quality, comprehensive education. For more than 200 years, our alumni have influenced change in business, politics, medicine, and the arts and sciences as CEOs, lawyers, doctors, researchers, writers, teachers, and in many other equally worthy professions.

Celebrating Community

Washington & Jefferson College welcomes people of all backgrounds and beliefs who wish to participate in a diverse educational community. The College strives to be a place where all students, faculty, administrators and employees are able to live, study and work in an atmosphere free from bias and harassment. The College encourages civil debate and lively exchange of ideas in the belief that such exchanges promote understanding that will grow beyond simple tolerance of difference to embracing and celebrating the richness of diversity. Our graduates acquire knowledge and learn skills that help them thrive in a culturally diverse world.

Equal Opportunity Employer

Washington & Jefferson College (W&J) complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, protected veteran status, gender identity, or national origin.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://washjeff.applicantpro.com/jobs/3711089-676042.html

Requirements

• Start Date: No Start Date
• Education: Master's Degree Preferred
• Work Experience: 0 - 2 years
• Part/Full Time: Full-Time

Contact / Additional Information

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://washjeff.applicantpro.com/jobs/3711089-676042.html