Records Specialist
Registrar’s Office
Full-Time

Primary Responsibilities

• Process outgoing official transcript requests
• Process grade change requests
• Process permanent record updates (address, name change, citizenship, social security number)
• Process billing for transcript requests
• Review and data entry of transcript information – domestic, military, and international
• Review and updating of transfer equivalency tables
• Assist with correspondence related to domestic, military, and international transcript processing
• Assists customers with inquiries through a comprehensive understanding of Registrar’s Office and University processes and procedures
• Provide administrative support as needed to Assistant Registrar for Transfer Articulation 

Required Qualifications

• High school diploma or GED
• Knowledge of Microsoft Office Word, Excel, and Access
• Demonstrated ability to learn different and new technologies
• Experience using email programs
• Excellent organizational skills and attention to detail
• Demonstrated ability to handle difficult interactions with diplomacy, tact, and in a confidential manner
• Excellent communication skills (verbal, written, interpersonal, and telephone etiquette)
• Work history that emphasizes an understanding of customer service and reflects an ability to work with a high volume of telephone and customer contacts
• Demonstrated ability to handle multiple tasks with frequent interruptions
• Demonstrated ability to synthesize information to make independent decisions with minimal supervision
• Ability to interact effectively with faculty, staff, students, and the public

Requirements

• Start Date: No Start Date
• Education: High School or Equivalent
• Work Experience: 0 - 2 years
• Part/Full Time: Full-Time

Contact / Additional Information

Required Information & Deadline

Application Deadline:  To ensure full consideration, application materials must be received by April 21, 2025. The position is available immediately and will remain open until filled.
 
To Apply: Submit the following items online HERE. You will need to submit the following items for your application to be complete. Applications submitted without a cover letter/letter of interest and resume will be rejected.

• Letter of interest addressing all required position qualifications
• Current resume
• Names and contact information of three professional references may be asked for at a later date, if not provided

Additional Information

About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching, and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high-quality, affordable education with a broadly representative student body, faculty, and staff that respects and celebrates a diverse learning community in a global society. 

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