Textbook Associate
Textbook Rental
Full-Time

Primary Responsibilities:

• Assists with the overall operation of the University’s Textbook Rental program and the Redhawk Food Pantry daily operations. Serves as the backup department leader in the absence of the Textbook Rental Manager
• Greets visitors, answers multiple telephone lines, and serves as a resource for inquiries
• Assists students with selecting, checking out, and returning textbooks for their courses and inquiries regarding their textbook account 
• Assists in the academic course material selection process for each academic department
• Assists with ordering, stocking, distribution, and collection of textbooks for the main campus, regional campuses, high schools, and web orders 
• Utilizes multiple textbook management computer programs for ordering, receiving, returning, and shipping textbook inventory 
• Performs basic accounting functions including posting sales, preparing and paying invoices, creating purchase orders, and reconciling multiple accounts
• Assists with the annual physical inventory
• Assists with training, supervising work assignments, and entering payroll for student workers, temporary staff, and volunteers 
• Works and attends special events which could include nights and weekends

Required Qualifications:

• High School degree or GED
• Demonstrated experience and understanding of customer service 
• Demonstrated experience in retail or service-type industry
• Demonstrated ability to safely, frequently, and independently move and handle 50 lbs. and to climb and work from a ladder with or without accommodations
• Excellent computer skills, including Microsoft Office (Word, Excel, Access, Outlook)
• Demonstrated experience in accuracy in recording information with attention to detail
• Demonstrated ability to handle multiple tasks with frequent interruptions
• Demonstrated excellent interpersonal, verbal, and written communication skills
• Demonstrated ability to handle situations with sensitivity, tact, and in a confidential manner
• Demonstrated bookkeeping skills
• Demonstrated ability to work independently with minimal supervision and as part of a team
• Demonstrated strong organizational and time management skills
• Demonstrated availability to work nights and weekends at the beginning and conclusion of semesters

Requirements

• Start Date: No Start Date
• Education: High School or Equivalent
• Work Experience: 0 - 2 years
• Part/Full Time: Full-Time

Contact / Additional Information

Required Information & Deadline:

Application Deadline: To ensure full consideration, applications must be received by April 21, 2025. The position is available immediately and will remain open until filled.

To Apply: Complete the online application HERE. You will need to submit the following items for your application to be complete. Applications submitted without a cover letter/letter of interest and resume will be rejected.

• Letter of interest addressing all required position qualifications
• Current resume
• Names and contact information of three professional references may be asked for at a later date, if not provided

Additional Information:

About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching, and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high-quality, affordable education with a broadly representative student body, faculty, and staff that respects and celebrates a diverse learning community in a global society.

SEMO Fact Book
SEMO Strategic Action Plan