Under the general direction and supervision of the Administrative Director of Student Accounts, the Account Clerk III provides support for Student Accounts and Fiscal Services. This role requires initiative, sound judgment, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

The position may perform technical accounting, clerical, and bookkeeping functions across accounts receivable, accounts payable, payroll, timekeeping, auditing, and cashiering. Key duties include posting journal entries, processing payments and deposits, reviewing accounts payable edits, and ensuring the accuracy and integrity of financial data.

The Account Clerk III serves as a resource to faculty, staff, students, and external partners, resolving issues and providing guidance. The role may also involve training and supporting team members. This position is essential to maintaining accurate financial operations and ensuring compliance with institutional policies and regulatory requirements. This is a full-time, regular position.

Essential Functions

Accounts Receivable

• Advise students and parents about financial obligations to the College, providing clear guidance on payment options, deadlines, and available resources to foster confidence and trust.
• Communicate College policies and procedures related to student accounts to ensure consistent and accurate application.
• Establish and maintain student accounts receivable records, including accurately entering tuition, fees, and other charges to promote confidence in data integrity.
• Prepare and process student refunds in compliance with Title IV regulations and College procedures, ensuring timeliness and accuracy.
• Generate and distribute billing statements for tuition, fees, and related charges in accordance with established timelines.
• Monitor past-due accounts and apply, update, or release account holds in accordance with institutional policies and specific escalation procedures for overdue accounts.
• Receive and accurately process payments from students, scholarships, third-party agencies, and internal departments (including bookstore, housing, parts department, departmental production funds, childcare, and others).
• Prepare, balance, and secure bank deposits while maintaining proper internal controls.
• Review records, files, and supporting documentation to respond to inquiries from students, parents, vendors, and agencies regarding statements, billing, student finances, and 1098-T reporting, including payment histories and scholarship documentation.
• Provide service through call lines, direct phone contact, and in-person counter support, ensuring timely and professional assistance.
• Deliver high-quality customer service while maintaining strict confidentiality and ensuring full compliance with FERPA and related privacy regulations.

Bookstore Accounts/Invoices

• Authorize and establish student charge accounts for textbook purchases using bookstore accounting systems, ensuring accuracy and adherence to institutional policies.
• Audit, reconcile, and process book charges for students and third-party agencies, maintaining accurate financial records and timely billing.

Production

• Receive, verify, and record production-related revenue from multiple departments, ensuring accurate and timely financial reporting.
• Maintain and regularly update records of completed production orders to support operational transparency and workflow efficiency.

Collections

• Ensure compliance with established collection procedures, including the timely issuance of statements and notices to individuals with overdue accounts.
• Identify and implement necessary bad debt holds for delinquent accounts.
• Coordinate with external collection agencies to recover past-due amounts as needed.
• Record payment transactions received from collection agencies in the respective student accounts.

Sponsorships/Outside Scholarships

• Administers and manages scholarship payments from external donors on a per-term basis.
• Links students and courses to sponsorships in the Colleague system.
• Prepares and issues billing statements to sponsors for tuition, fees, books, and authorized materials, ensuring adherence to a consistent billing cycle.
• Manages billing processes and communicates with sponsors and students participating in sponsorship programs.

Tuition Payment Plans

• Guide students and families through Nelnet Payment Plan enrollment and options.
• Manage plan changes, cancellations, and reporting accurately and on time.
• Respond to inquiries and resolve payment plan issues.

Payroll

• Process new hire documentation and set up employees in the Colleague system.
• Support payroll operations, including updates, changes, and terminations.
• Review payroll registers for accuracy, especially for part-time staff.
• Provide employees with benefits information and required forms.
• Prepare and submit payroll documentation for final processing.

Accounts Payable

• Review vouchers and execute the AP check cycle to ensure accurate, timely vendor payments.
• Verify account coding, tax exemptions, and applicable discounts.
• Maintain vendor records, including W-9 compliance.
• Reconcile vendor statements and resolve discrepancies.
• Scan, index, and maintain AP documentation.
• Update AP procedures and provide system/process training to departments.
• Respond to vendor inquiries and support audits and 1099 reporting.
• Serve as backup for Accounts Clerk I and II functions.

Fiscal services may assign additional duties to perform related duties and support the College’s operations as required.

Promote a Culture of Belonging

Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.

Minimum Qualifications

1. High School Graduate or GED.
2. Four (4) years of responsible work experience in accounts receivable, accounting, or related business activity*

* One (1) year of post-secondary business or accounting training may be substituted for one (1) year of experience.
* An Associate Degree in accounting, business administration, or finance may be substituted for two (2) years of experience.
* A Bachelor’s Degree in accounting, business administration, or finance may be substituted for four (4) years of experience.

Salary 

$20.89 per hour

Benefits

SCC BEN Dollars – Eligible Employees: Full-time status. Regular employees with an FTE of 0.75 or greater will be eligible for SCC Ben Dollars. All employees will be required to elect a health insurance option. If the cost of insurance coverage selected by an employee exceeds the SCC Ben Dollars available, all additional costs will be withheld from the employee’s paycheck. Any SCC Ben Dollars that the employee does not elect to use for the purchase of dependent health and dental insurance will be paid to the employee in cash at $0.93 per $1.00 benefit dollar. All amounts paid are subject to withholding for income and employment taxes, but not subject to the College’s contribution toward the Retirement Savings Plan – Group Retirement Account (GRA).

Schedule

Normal working hours for this full-time regular position are scheduled between 7:30 a.m.and 6:30 p.m., Monday through Friday, requiring a minimum of a 40-hour work week, based on a 260-day work calendar. Scheduled special activities, emergencies, or temporary schedule changes may require hours outside of the regular workday or workweek.

Requirements

• Start Date: No Start Date
• Education: High School or Equivalent
• Work Experience: 4 - 6 years
• Part/Full Time: Full-Time

Contact / Additional Information

Link to apply: https://southeast.peopleadmin.com/postings/12588