POSITION ANNOUNCEMENT

Assistant Director of Business Services for HRL

UNC Charlotte is North Carolina’s urban research university and is in one of America’s fastest growing and most diverse cities. It leverages its location in the state’s largest and most dynamic city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate, and professional programs, and impactful community engagement initiatives. UNC Charlotte is the third largest institution within the University of North Carolina system with an enrollment of over 29,000 students. UNC Charlotte  is also the fastest growing institution in the UNC System, comprising seven academic colleges offering 171 undergraduate majors in 77 programs leading to Bachelor's degrees, 65 Master's degrees, and 24 Doctoral degrees. UNC Charlotte is proud to have 3,545 passionate and committed faculty and staff members and more than 120,000 living alumni.

The Division of Student Affairs is the 3^rd largest of 9 divisions at UNC Charlotte with over  500 employees and 20 departments. Nearly 6,000 students live on campus with another 7,800 living within walking distance of campus. There are a range of programs and services that support students’ physical and mental wellbeing, introduce them to campus life and Niner Nation and develop skills and competencies that employers desire. The staff work to create inclusive student-centered learning environments where students excel academically and develop personally into their best selves.

Summary of Responsibilities: The primary purpose of this position is to support the Director of Business Operations in administering and maintaining the financial and personnel operations of Housing and Residence Life and to provide continuity of divisional business functions as needed. This role performs a broad range of financial and business-related duties associated with budgeting, financial analysis, forecasting, auditing, personnel administration, and compliance within a complex, multi-funded auxiliary environment. The position works directly with Housing and Residence Life unit leaders to ensure financial reports are clear, accessible, and actionable, and provides guidance to help units understand and navigate the budgeting process throughout the fiscal year.

This role serves as a liaison to Human Resources and Employee Relations, providing consultation to supervisors on position management, recruitment processes, performance management, and employee conduct matters in accordance with university and state policies. The position works closely with the Business Analyst to ensure smooth student employment onboarding and offboarding processes and supports supervisory needs related to the overnight security team to ensure operational continuity and compliance. Additionally, the role assists with vendor relations, including financial oversight, contract monitoring, essential notifications, and vendor registration processes to support fiscal accountability and operational efficiency.

The position must develop and maintain strong working knowledge of enterprise financial and human resource systems, including but not limited to Banner, NinerTalent, NinerWorks, Concur, and related reporting platforms, in order to effectively support budgeting, personnel transactions, compliance requirements, and divisional reporting needs.

DUTIES AND RESPONSIBILITIES

• Assist the Director of Business Operations in managing business functions within a complex auxiliary environment supported by multiple funding sources.
• Interpret and apply university, state, and system policies to ensure compliance and sound business practices.
• Lead assigned business processes, initiatives, and operational projects while supporting broader divisional goals.
• Collaborate with Human Resources, Employee Relations, Finance, and other campus partners to support divisional operations.
• Monitor business processes, identify operational efficiencies, and recommend process improvements.
• Contribute to short- and long-term strategic planning efforts that support divisional growth and effectiveness.
• Support budget development, financial forecasting, capital planning, and overall financial management activities.
• Analyze expenditures, revenues, and budget trends to support fiscal accountability and informed decision-making.
• Develop and maintain financial reports, dashboards, and data visualizations using enterprise reporting tools.
• Review and process financial transactions, budget revisions, journal entries, funding changes, and compliance-related audits.
• Serve as a divisional resource on financial policies, procedures, and business operations.
• Assist with recruitment, position management, personnel actions, performance management, and HR-related processes.
• Analyze financial, operational, and personnel data to identify trends, risks, discrepancies, and opportunities for improvement.
• Prepare and communicate reports, training materials, procedural guidance, and sensitive business information with professionalism and discretion.

QUALIFICATIONS

The minimum qualifications are below:

• Bachelor’s degree in business administration, public administration, or related business area; or
• Equivalent combination of training and experience.
• All degrees must be received from appropriately accredited institutions..

Preferred Education, Knowledge, Skills and Experience:

• Manager at least 5 years of supervisory and relevant experience within higher education housing or auxiliary service operations

The successful candidate will demonstrate their understanding of and ability to advance UNC Charlotte's mission, vision, and guiding commitments (www.strategicplan.charlotte.edu), as well as the goals articulated in the UNC System's strategic plan (www.northcarolina.edu/impact/strategic-plan).

Interested applicants must apply online @ https://jobs.charlotte.edu/postings/68571

If you have additional questions, please contact our Human Resource Department:  

Application screening by the search committee will begin July 22, 2026.

Anticipated start month is September 2026.

The University of North Carolina at Charlotte is an equal opportunity employer and does not discriminate against employees or applicants for employment based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, veteran status, or any other protected status. In keeping with this commitment, UNC Charlotte ensures that persons of any background are invited, included, and treated equally in the terms and conditions of employment. All applicants are subject to a criminal background check.

Requirements

• Start Date: 9/7/2026 - Approximate
• Education: Bachelor's Degree Required
• Work Experience: 3 - 5 years
• Part/Full Time: Full-Time

Contact / Additional Information

Interested applicants must apply online @ https://jobs.charlotte.edu/postings/68571

If you have additional questions, please contact our Human Resource Department