Student Affairs

Specialist, Public Safety Enrollment

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Northeast Wisconsin Technical College

Green Bay, WI United States

LOCATION:  Green Bay

STANDARD HOURS:  37.5 Hours per week; Typical hours Monday-Friday 8:30 a.m. – 4:30 p.m.; Flexibility required to include other evening and/or weekend hours, as necessary.

PAY RANGE: $22.90 - $25.45 per hour

*Salaries/Wages for all finalists (internal and external) will be based upon education, experiences, current wages, and internal equity. 

Required online application available on website:  www.nwtc.edu/jobs

We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.  You belong here.  See why you will love working at NWTC

POSITION SUMMARY

Provide administrative support to Public Safety programs, trainings, and staff. Manage registration and third-party billing for Public Safety enrollments. Provide assistance to prospective EMS program students on completing the application through class enrollment. Attend recruitment events internally and externally to represent and assist with the admission process.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

  • Communicate with internal and external customers, in person, phone, text and email, to provide accurate information, direction and support. Compose original correspondence.
  • Provide support to students and community organizations by serving as the primary contact for enrollment and other class requirements.  Manage customer billing of courses including self, agency, state, and federal-funded class enrollment. Maintain student records.
  • Market and recommend appropriate courses to students and community partners, while maintaining the third-party billing portal. Periodically support Public Safety contract training. 
  • Explain the admission process to prospective students and their support team. Maintain communication and guide students through the application process to course enrollment.
  • Monitor and review criminal background checks and health record program requirements to identify need. Review, analyze, and update applicant data to ensure successful completion of the application checklist to matriculation.
  • Collaborate with Public Safety Leadership and Coordinator Team on individual student program admission exceptions, exemptions, and reenrollment of students into programs and classes.
  • Process and enter Public Safety registrations, academic transcripts, withdrawals, and other enrollment transactions. Collaborate on client reporting processes.
  • Recommend, develop, and implement communication strategy to support prospective applicants and community organizations through the recruitment and admission. Collaborate with Public Safety staff on newsletters and other marketing materials.
  • Plan, prepare materials for and attend recruitment events internally and externally speaking to large and small groups about Public Safety and the College.
  • Prepare and process reports; review, research, and analyze data.   
  • Serve in cross-functional roles within the Public Safety team.

POSITION QUALIFICATIONS

Competency Statement(s)

  • Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
  • Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type.
  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Accuracy - Ability to perform work accurately and thoroughly.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations.

SKILLS & ABILITIES

Education: Associate degree in business-related field
Experience: Three years related experience

 **An equivalent combination of education and work experience may be considered.

Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff.

*NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing. 

Computer Skills

Microsoft Office Suite, Teams, data management system (), website maintenance

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex (including sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable legislated categories, (“each a protected class”). Inquiries regarding the College’s nondiscrimination policies may be directed to the Vice President for Diversity, Equity, and Inclusion at (920) 498-6826 or equity@nwtc.edu.


Requirements

  • Start Date: No Start Date
  • Education: Associates Degree Required
  • Work Experience: 3 - 5 years
  • Part/Full Time: Full-Time

Contact / Additional Information

Apply to www.nwtc.edu/jobs