Student Affairs

Deputy Title IX Coordinator for Outreach and Supports


Santa Clara University

Santa Clara, CA United States

Deputy Title IX Coordinator for Outreach and Supports

Position Title:
Deputy Title IX Coordinator for Outreach and Supports

Position Type:

Salary Range:

Hiring Salary Range:

$96,600-$113,600 commensurate with experience

Pay Frequency:
Position Purpose

Santa Clara University is seeking a Deputy Title IX Coordinator for Outreach and Supports to join its growing team. Title IX requires that universities lead with supports. The EO/Title IX Office is looking to supplement its investigation-focused positions with a manager with a strong background in case management, trauma-informed practices, and support services for survivors/victims of trauma who can ensure that all staff, including investigators, are appropriately coordinating supports and informal resolutions and implementing trauma-informed practices even as they fulfill their investigative and other duties (the Director/Title IX Coordinator will supervise the formal investigations). This critical focus will also infuse the broader outreach and systemic efforts, build trust in the office, and ensure that impacted persons are supported in guiding the direction of their case.

Reporting to the Director of EO & Title IX Coordinator the Deputy Title IX Coordinator for Outreach and Supports will engage in the following duties and responsibilities, as outlined below:

Essential Duties and Responsibilities

• Coordinate, manage and implement the university's support and resources program for all community members impacted by sexual violence, sexual harassment, and/or sex discrimination, as well as other protected class discrimination (i.e. complainants, respondents, witnesses and third parties) and by the processes that address potential violence, discrimination, and harassment. Such supports and resources may include, but are not limited to, counseling, no-contact directives, course-related adjustments, modifications of work or class schedules, leaves of absence, and other similar supportive measures, modifications, and accommodations. Responsible for ensuring that all support and resources are provided appropriately, as well as collaborating with campus partners to build, improve, and facilitate delivery of support and resources.

• Continuously monitor and evaluate data, existing programs, policies, and procedures as well as changes in law to ensure effectiveness. Assist in the development of annual reports and climate assessments as well as identifying, monitoring, and addressing systemic problems and patterns. Supervise other staff's work on systems, data, and outreach/engagement.

• Serve as liaison to campus partners (e.g., campus safety, OSL, Wellness Center, Drahmann Center, faculty, CAPS, etc.) as to education/awareness and coordination of supportive measures.

• Supervise and review the work of investigators and other staff as to coordination of supportive measures and informal resolutions and assigning advisors to parties; advise and guide investigators regarding revision or modification correspondence, and/or related documentation, as necessary and appropriate, and as to trauma-informed practices; set and monitor deadlines for investigators regarding supportive measures and informal resolutions; and ensure the timely, accurate, and comprehensive documentation of all steps related to the various resolution processes, including formal and informal resolutions.

• Facilitate the Title IX Advisors program, training and matching advisors with Title IX complainants and respondents to ensure university compliance with federal and state regulatory requirements.

• Supervise and ensure use of database to track and report key data related to supportive measures and communication.

• Supervise the professional development of a team of approximately two (2) investigators,a Program Coordinator, and student assistants, and is responsible for their training and professional development including the establishment of performance goals; conducting performance appraisals, at midpoint and annually, as well as providing periodic, timely feedback throughout the appraisal period; and any merit/promotion recommendations.

• Conduct and direct, supervise, and train investigators in conducting intake meetings with parties to explain the available resources, supports, and resolution options, including the option to file a formal complaint, the option to pursue formal or informal resolution, and the option to access supportive measures with or without the filing of a formal complaint.

• Coordinate the creation of office materials that help to communicate the EO & Title IX Office's mission and clarify the various resolution options. Identify training needs for faculty, staff, and students as reflected by issues, situations, or complaint trends.

• Develop and maintain close collaborations with a broad cross section of University community members, including faculty, staff, and students.

• Assist with and coordinate training for investigators, as well as in providing training and education programs about SCU's resolution processes to University community members.

• Serve on Behavioral Concerns and Student Welfare teams.

• Serve as Acting Director of EO & Title IX Coordinator in the absence of the Director of EO & Title IX Coordinator

• Advise Director regarding policies and practices.

• May also be tasked with supervising investigations.

1.EO/Title IX cases (50%)

Supervise EO/Title IX cases as to supportive measures and informal resolutions:

• Coordinate and supervise prompt, equitable and impartial supportive measures and advisors in cases involving and informal resolutions of reports/complaints of alleged discrimination, harassment and sexual misconduct.

• Liaise with campus partners regarding supportive measures.

• Monitor database use to track efforts and activities in cases.

• Ensure trauma-informed practices throughout staff's work.

• Remain knowledgeable of current state and federal law and regulations and trends in the field of education related to harassment and other discriminatory practices.

• Where appropriate, supervise investigative work.

2.EO/Title IX Education and Reporting (20%)

• Coordinate the preparation and dissemination of educational materials, including brochures, posters, and web-based materials that inform members of the campus community of Title IX and other rights and responsibilities.

• Provide education, training, and outreach programming related to Title IX, other protections, and the University's discrimination, harassment, and sexual misconduct policies.

• Collaborate with on- and off-campus resources including law enforcement and survivor/victim services, and work with other investigators to ensure that the University's processes, responses, and policies are consistent with federal and state laws and regulations related to compliance with nondiscrimination laws.

• Prepares annual statistical reports.

3. Systemic monitoring and assessment (20%)

• Through outreach and review of data and other information, monitor and assess quality and availability of resources and services that are sources of supportive measures, as well as investigative procedures as they relate to trauma-informed practices and ensuring a supportive process.

• Identify and communicate regarding gaps and areas for improvement regarding supportive measures, related resources, and investigation processes and procedures (as they relate to trauma-informed practices).

• Conduct ongoing review of policies and procedures as they relate to supportive measures and trauma-informed practices.

4. Supervision and management (10%)

• Provide supervision and management of other staff, including performance evaluations, trainings/professional development. Serve as direct supervisor of investigators regarding supportive measures, systems analysis, and outreach/engagement (and possibly investigations) and of program coordinator.

Qualifications .Knowledge, Skills and Abilities

• Prior experience working collaboratively with survivor/victim rights advocates, law enforcement officials and other key stakeholders. Familiarity with trauma-informed practices.

• Demonstrated ability to independently and efficiently manage a significant caseload and supervise the caseloads of other staff.

• Prior experience working across diverse stakeholder groups and addressing the concerns of impacted communities.

• Superb written and verbal communication skills and strong public speaking and presentation skills.

• Strong work ethic and attention to detail: Highly motivated, self-directed execution of routine and special projects.

• Ability to work weekends and evenings (when necessary) and travel.

• Demonstrated ability to multi-task and manage a volume-oriented caseload with close attention to detail.

• Strong interpersonal skills: Demonstrated ability to function well in both leader and teammate roles and interact with colleagues and superiors in a positive and constructive manner when faced with significant deadlines or workloads.

• Exhibit the ability to build effective working/networking relationships with on and off-campus partners, state/federal civil rights agencies, and relevant professional associations.

• Demonstrated ability to exercise high-level of discretion and good judgment, and ability to quickly establish credibility with broad range of constituents, including executives,administration, faculty, staff, student groups, and students.

• Working knowledge of nondiscrimination laws and compliance regulations including Title IX, due process protections as they apply to student and employee conduct proceedings, Title IX, the Clery Act, VAWA, and FERPA.

• Proficiency with PCs, especially word processing, spreadsheets, and presentation software are essential (preferably Microsoft Word, Excel, and PowerPoint)

• Commitment to understand and support Santa Clara University's distinctive Jesuit educational vision and willingness to model institutional values of competence, conscience, and compassion, in pursuit of its mission and goals

• Excellent planning, organizational, and time-management skills are essential

• Excellent interpersonal, oral and written communication skills are essential

• Creative problem-solving skills are essential

• Strong ability to deal with and develop and maintain cooperative working relationships with a wide variety of staff, faculty and students

• Team oriented individual with willingness to take initiative and get things done

• Strength of character, honesty, and integrity

• Ability to exercise judgment and maintain confidentiality

Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal.

• May be required to travel to other buildings on the campus.

• May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.

• May be required to occasionally travel to outside customers, venders or job fairs.

• Ability to lift and move moderately heavy objects, up to 50 pounds, safely.

Work Environment

The work environment characteristics described below are representative of those an

employee encounters while performing the essential functions of this job.

• Typical office environment.

• Mostly indoor office environment with windows.

• Offices with equipment noise.

• Offices with frequent interruptions.

Education and/or Experience

• A Bachelor's Degree in a related field (e.g., education, higher education administration, law, criminology, social work, and psychology). Advanced degree preferred.

• 8-10 years experience in related field (e.g., social work, counseling, survivor/victims' rights advocacy, discrimination/harassment, violence prevention, systems reform).

• At least three years' recent, substantive work experience with Title IX matters in the higher education setting and/or sexual violence matters in other contexts, with background and training in working with survivors/victims and individuals experiencing trauma.

• At least five years' experience working on issues of discrimination, harassment and sexual misconduct, preferably in a higher education setting.

• Prior experience as a trainer/educator, preferably in the area of interpersonal violence and student conduct.

• Experience developing and instituting campus-wide response, prevention and education initiatives.

• Prior experience with trauma-informed practices and working collaboratively with survivor/victim rights advocates, law enforcement officials and other key stakeholders.

• Supervisory or management experience preferred.

• Investigative experience preferred.

EEO Statement

?Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Jenna Elliott, Interim Director of Equal Opportunity and Title IX, 408-551-3043,, , Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at

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  • Start Date: No Start Date
  • Education: Bachelor's Degree Required
  • Work Experience: 8 - 10 years
  • Part/Full Time: Full-Time

Contact / Additional Information

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