Student Affairs

Assistant Director of Student Relations


Columbia College Chicago

Chicago, IL United States

Position Summary

Under the supervision of the Director of Student Relations, the Assistant Director of Student Relations is responsible for assisting with the design and development goals, policies and procedures of the Office of Student Relations that support students experiencing difficulty or personal crisis such as medical, emotional and mental health, academic, financial, and relationship concerns. The Assistant Director supervises graduate-level interns and, in the absence of the Director, manages essential departmental functions. As assigned, the Assistant Director serves on campus committees to develop policies that support student health and wellness. The Assistant Director may assess services and conduct program evaluation to improve student learning outcomes, retention, persistence, and completion. The Assistant Director coordinates the care of students in collaboration with many campus departments, including Counseling Services, Services for Students with Disabilities, Health Center, Equity Issues, Residence Life, Columbia Central, Campus Safety and Security, and the College Advising Center. The position includes frequent contact with students, faculty, and staff from diverse backgrounds and regular contact with outside stakeholders (i.e., social service, medical, and mental health agencies).

Duties & Responsibilities

  • Design and develop appropriate intervention plans and referral mechanisms to respond to students experiencing difficulty and/or crisis.
  • Maintain confidential intake and record-keeping files for highly sensitive student records.
  • Provide coordinated case management services.
  • Under the supervision of the Director, interview, select, supervise, assign work, review/approve schedules, and review/approve case notes for graduate-level interns.
  • Under the supervision of the Director, design and implement goals, departmental policies and procedures for addressing student issues and/or crisis, training guidelines, and clinical practice procedures.
  • Assist the Dean of Students, Associate Dean of Student Health & Support, and the Director or Student Relations with student disciplinary issues and behavioral intervention concerns as assigned.
  • In absence of Director, supervise, lead departmental meetings, assign work, and provide direction to the team and interns. 
  • Serve on campus committees, as assigned.
  • Implement the Student Return from Medical Care Guidelines to facilitate a student’s transition back to the College after inpatient/outpatient treatment.
  • Under the supervision of the Director, develop and review various assessments related to office efficacy and student progress and success.
  • Design and oversee the community referrals list and lead staff in contacting community providers to update information as directed by the Director of Student Relations and Director of Counseling Services.
  • Prepare reports for weekly student issues meetings and coordinate group consultation as directed by the Directorof Student Relations and Director of Counseling Services.
  • Under the supervision of the Director, develop and lead trainings, workshops, and educational events with students, faculty, and staff on various health and wellness topics.
  • Participate in campus events such as orientation, commencement, and convocation as needed.
  • Perform other duties and/or responsibilities as assigned or required.


  • Master of Social Work (MSW), M.A./M.Ed. in Counseling, Higher Education, or closely related field required.
  • 3 or more years experience in a college setting preferred.
  • Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) preferred.
  • Knowledge of community based social services and welfare agencies and their functions.
  • Experience with clinical case management.
  • Knowledge of techniques, principles and practices in counseling, particularly college students in a solution-focused brief treatment model.
  • Experience with supervising staff and/or interns.
  • Experience with administrative skills including documentation and record keeping.
  • Ability to establish and maintain effective working relationships with other administrators, faculty and staff.
  • Ability to design departmental policies, training guidelines and clinical practice procedures.
  • Ability to assess services through program evaluation.
  • Ability to utilize software programs such as Maxient, Qualtrics, Cascade, and others as applicable.
  • Ability to establish relationships with students from diverse backgrounds.
  • Must possess a high degree of skill, discretion and confidentiality.
  • Strong written and oral communication skills with experience leading trainings, workshops, and educational events.

About Columbia College Chicago

Columbia College Chicago is an acclaimed undergraduate and graduate institution that provides a comprehensive education in the arts, communications and public relations. We constantly aim to reach our full potential as an educational innovator, incubator of new creative practice and generator of real-world success for young creatives. We are located in the heart of Chicago, across the street from historic Grant Park, and housed in some of the most iconic buildings in the South Loop.

Columbia College Chicago a private urban institution of over 6,000 undergraduate and graduate students, four-year College offering a distinctive curriculum that blends liberal arts, creative and media arts and business.


  • Start Date: No Start Date
  • Education: Master's Degree Required
  • Work Experience: 3 - 5 years
  • Part/Full Time: Full-Time

Contact / Additional Information

To apply, please visit: