Student Affairs

Account Manager, Ticket Sales & Services

Boston College

Chestnut Hill, MA United States

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,445 full-time undergraduates and 5,125 graduate and professional students. Ranked 35 among national universities, Boston College has 878 full-time and 1,201 FTE faculty, 2,750 non-faculty employees, an operating budget of $1.2 billion, and an endowment in excess of $2.8 billion.

Job Description

Account Manager

Hiring Salary: $36,000


The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals to perform the essential functions.

A. Education and/or Experience
•    Bachelor’s degree required; 
•    1-2 years’ experience working in sales and/or client service;
•    Proven track record of successful sales experience required. 

B. Knowledge/Skills/Abilities 
•    Must be proficient with Paciolan and related software;
•    Must possess displayed competencies in face-to-face presentations and event selling;
•    Must have outstanding client service and interpersonal communication skills;
•    Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
•    Must have a strong sense of self-awareness and emotional intelligence; 
•    Must have good decision-making skills, solid judgment and interpersonal effectiveness;
•    Must have an interest and the ability to serve others;
•    Must be self-directed and able to work independently
•    Must be a flexible and reliable team player, both within the department and the University as a whole;
•    Must have strong communication skills, be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and be attuned to others by utilizing strong active listening skills; 
•    Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;
•    Must be able to identify problems, their sources and potential solutions while continuing to successfully conduct day-to-day operations without interruption;
•    Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made;
•    Must have excellent communication skills and a high level of energy.

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

  • Tuition remission for Employees
  • Tuition remission for Spouses and Children who meet eligibility requirements
  • Generous Medical, Dental, and Vision Insurance
  • Low-Cost Life Insurance
  • Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
  • Paid Holidays Annually
  • Generous Sick and Vacation Pay
  • Additional benefits can be found on

Boston College conducts pre-employment background checks as part of the hiring process and requires all employees to be fully vaccinated for COVID-19.  Boston College is an affirmative action, equal opportunity employer. In concert with our Jesuit, Catholic mission, Boston College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications for women, minorities, individuals with disabilities, and covered veterans. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at

Boston College's Notice of Nondiscrimination can be viewed at


  • Start Date: No Start Date
  • Education: Bachelor's Degree Required
  • Work Experience: 1 - 3 years
  • Part/Full Time: Full-Time

Contact / Additional Information