Student Affairs

Director of Testing & Accommodative Services

Baltimore City Community College

Baltimore, MD United States

Director of Testing & Accommodative Services

 

Reporting to the Vice President for Student Affairs, the Director of Testing and Accommodative Services (TAS) is responsible for managing daily operations, services, and staff. TAS administers placement testing, academic departmental exams and assessments, oversight of proctored testing for students with approved accommodations, certification testing, and revenue-generating exams. The director is also responsible for providing administrative oversight and coordination of legally mandated services and specialized support in accordance with Americans with Disabilities Act (ADA), Sections 504 and 508, and the Americans with Disabilities Act Amendments Act (ADAAA) for students with a wide range of disabilities. The Director works in collaboration with BCCC faculty, staff, and external partners to meet the needs of a variety of constituents by providing services that comply with Baltimore City Community College (BCCC) policies and procedures, state and federal regulations, and the requirements of contracted testing services for the BCCC Community.

 

The Director of TAS serves as a member of the Student Affairs Leadership Team (SALT), contributes to Strategic Enrollment Management (SEM) planning, and is responsible for the implementation, integrity, and successful execution of testing policies, procedures, and guidelines. Further, the director works in collaboration with various campus entities such as Admissions, The Student Success Center, Information Technology, the Division of Academic Affairs, Workforce Development and Adult Basic Education, and others. The Director of TAS must be well versed in ensuring quality customer service and delivery of proper testing to a diverse student population. The department participates in strategic initiatives to support enrollment goals, overseeing quality assurance activities, and sharing responsibility in working with an integrated student information system.

 

Responsibilities/Duties

  • Manages daily operations, including scheduling, proctoring, tracking data, and maintaining computers within the testing center;
  • Provides consultative assistance, training and/or technical assistance to the campus community on issues and policies related to testing and disabilities, including increased awareness and best practices;
  • Maintains an effective case management system for students with approved accommodations including case tracking, review, and analysis;
  • Maintains the department’s website and presence on the student portal;
  • Serves as the ADA Coordinator and compliance officer for section 504 with respect to student complaint and campus accommodations;
  • Models and trains staff to provide high-quality customer service, effective testing administration, test score summaries, accommodative services, and academic support for diverse populations of faculty, college administrators, students, paid customers, and visitors;
  • Serves as a campus resource for the interpretation and assistance with implementation of the Americans with Disabilities Act (ADA), the Rehabilitation Act, and other disability related topics to faculty, staff, and administrators;
  • Collaborates with IT to assure the proper maintenance, viability, and functioning of technologies needed to administer, report, and monitor testing services;
  • Manages the collection, security, and accounting of fees and contract revenue collected by the Testing Center;
  • Performs other duties as assigned.

 

Required Qualifications

  • ***Please upload a minimum of 7 PROFESSIONAL REFERENCES, including work and cell/home phone numbers, as an additional document***
  • The successful candidate will possess a minimum of a Master’s degree in a related field.
  • The individual must have a minimum of seven (7) years of progressively responsible experience in Testing, Accommodative Services, or a similar field within Higher Education.
  • The successful candidate will have a minimum of five (5) years of supervisory experience.
  • Career experience should have demonstrated progressive responsibility in the areas of Accommodative Services or Testing administration.

 

To apply, please visit: https://bccc.balancetrak.com/2020030

 

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.


Requirements

  • Start Date: No Start Date
  • Education: Master's Degree Required
  • Work Experience: 7 - 9 years
  • Part/Full Time: Full-Time

Contact / Additional Information

To apply, please visit: https://bccc.balancetrak.com/2020030