Student Affairs

Advisor/Success Coach

Old Dominion University

Norfolk, VA United States

The Center for Major Exploration at Old Dominion University is seeking candidates for the Advisor/Success Coach (full-time, 12 month) position. This position will advise and counsel exploratory students regarding major and course selection. Other duties include: review and assess students’ academic performance; supports student success, retention and progression to graduation; provides individualized student outreach to students who are identified at-risk; connects students to relevant campus resources; provides coaching and support for students on an ongoing basis; monitors and tracks progress of students; maintains communication with faculty and staff in support of students; support retention initiatives and provide outreach and advising assistance to new and returning students.

Required Education: Master’s degree in higher education, counseling, psychology, education, social work or relevant field.

Required Qualifications: Experience in advising, counseling, or related field. Experience in a higher education setting, working with student focused initiatives. Demonstrated knowledge of student development and resources to promote student success. Demonstrated ability to interpret and explain complex rules and regulations and/or respond to routine inquiries regarding enrollment services functions such as admissions, registration or financial aid. Demonstrated ability to build relationships. Demonstrated skill in advising and counseling. Demonstrated ability in working with diverse student populations. Strong interpersonal skills. Strong verbal and written communication skills. Ability to relate effectively with students, institutional personnel, and the public. Ability to maintain confidentiality. Working knowledge of Microsoft Office Suite programs, and information systems such as Banner or a comparable program used to edit communication documents, enter and manipulate data, and produce or generate reports. Demonstrated ability to conduct workshops, seminars, and training.

Preferred Qualifications: Experience using Banner SIS or a comparable program and CRM.

Review Date: This position closes on January 29, 2020.


  • Start Date: No Start Date
  • Education: Master's Degree Required
  • Work Experience: 1 - 3 years
  • Part/Full Time: Full-Time

Contact / Additional Information

To apply, please visit Old Dominion University does not discriminate in admissions, treatment, employment or access to its programs or activities on the basis of race, color, religion, national or ethnic origin, age, sex (including pregnancy), political affiliation, veteran status, family medical and genetic information, sexual orientation, gender identity, gender expression, or disability. Minorities, women, veterans and individuals with disabilities are encouraged to apply.