Student Affairs

TECHNOLOGY MANAGER I

placeholder

Central Michigan University

Mount Pleasant, MI United States

As a member of the Academic and Research Computing team, this position performs installation and maintenance of software and associated hardware and ensures operational health and security of the academic and research computing infrastructure. The position helps manage technical support tickets to completion, assists with the creation of problem resolution and escalation procedures, and is part of the professional technical staff assisting in the design and implementation of new technologies and processes within the colleges. As this position progresses through the levels, direct responsibilities and independent work are increased. These include independently developing project plans and providing recommendations, leading cross functional teams and becoming a subject matter expert for college level technology, and assuming full responsibilities for the strategic execution and operation of academic technologies and systems.

Technology Manager I:
Bachelor's degree or equivalent combination of education and related experience.
Work or internship experience related to the duties and responsibilities of this position.
Proven customer service skills and attention to detail.
Demonstrated ability to augment and improve professional and/or technical skills and competencies while working under immediate to general supervision.
Demonstrated ability to grasp professional-level knowledge and concepts of technology field while working in a progressive learning mode on problems and issues of limited scope.
Ability to assist with a broad range of technology inquiries and requests and to work with a variety of individuals and groups.
Willingness to work outside normal business hours if necessitated to complete job duties.
Ability to perform the essential functions of the job.

Technology Manager II
All requirements of Technology Manager I plus:
At least three years of progressively responsible related experience.
Established professional and/or technical skills and competencies working under general to minimal supervision.
Demonstrated application of professional-level knowledge and technical skills to resolve moderately complex and varied problems regarding software, hardware, and infrastructure.
Demonstrated progressive independence of work and increased scope of responsibility.
Ability to respond independently to a broad range of technology inquiries and requests and to work with a variety of individuals and groups.
Demonstrated ability to leads projects of moderate scope and complexity.

Technology Manager III
All requirements of Technology Manager II plus:
At least 5 years of progressively responsible experience.
Demonstrated expert level professional and/or technical skills and competencies working independently or with minimal supervision.
Demonstrated initiative in applying comprehensive knowledge and high level technical skills to resolve advanced and complex issues regarding software, hardware, and infrastructure.
Demonstrated success in leading projects of high scope and complexity.

"CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight (see http://www.cmich.edu/ocrie)."





Apply Here: http://www.Click2Apply.net/p2qfvs8hy8qwpwxy

PI117143348


Requirements

  • Start Date: No Start Date
  • Education: Bachelor's Degree Required
  • Work Experience: 3 - 5 years
  • Part/Full Time: Full-Time

Contact / Additional Information

Apply Here: http://www.Click2Apply.net/p2qfvs8hy8qwpwxy