Massachusetts Institute of TechnologyCambridge, MA United States
DIRECTOR OF STUDENT FINANCIAL COUNSELING, Student Financial Services (SFS), to oversee the twelve-member SFS counseling team. Will provide guidance, mentorship, and direction to staff; advise on the annual financial aid application and awarding cycle; provide oversight and strategic direction to the customer service team; and guide the development and communication of a financial wellness curriculum for students. Will be expected to create a strong, integrated service--including the financial aid, customer service (financial aid and student accounts), and financial education functions--that ensures access and affordability for MIT students and their families; and work in close collaboration with the director of Student Financial Operations and director of Student Financial Services to ensure a seamless workflow and staff engagement. Will report to the director of SFS.
REQUIRED: bachelor's degree; at least eight years of progressive student financial services experience at a higher education institution; proven experience supervising a diverse and talented staff; an interest in and proficiency at mastering new information systems; proven history of working collaboratively in a highly matrixed management environment; ability to take full ownership for driving projects, manage resources efficiently, effectively delegate, and prioritize; commitment to serving a diverse customer base, continuous process improvement, and ensuring access and affordability for MIT students and families; and excellent collaboration, communication, and presentation skills. Seek someone who exhibits a strong bias for action and is able to analyze and interpret complex and multifaceted situations. High-level knowledge of financial aid file review, eligibility determination and/or student account payments, and student financial services-related systems (e.g., PowerFAIDS, Banner, TouchNet) preferred. Job #18304-11
- Start Date: No Start Date
- Education: Bachelor's Degree Required
- Work Experience: 8 - 10 years
- Part/Full Time: Part-Time
Contact / Additional Information
Please apply on-line with your letter and resume at - https://careers.mit.edu/
referencing Search Job #18304-11
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