Student Affairs
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Post-Crisis Leadership


Date/Time: Thursday, 10/15/2020, 1 pm EST
Duration: 1 hour - Plus 60 days of Unlimited Replays
Facilitator: Joanne Goldwater and Deborah Scheibler
Price: $150.00

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Overview:

Student Affairs professionals spend a great deal of time planning for crises and implementing those plans. What do leaders need to know and do post-crisis? Debriefing is important, but there is so much more to post-crisis leadership.

Join our presenters, both of whom recently completed the University of South Florida Muma College of Business Post-Crisis Leadership Certificate Program, as they share information on transitioning from the crisis to “the new normal” for your campus, working with your team, assessing and mitigating risks, leveraging data and making use of scenarios and case studies, making use of competitive advantages, and preparing for the next crisis (which you know is going to come).

Outline:

  • Why a business lens in this circumstance?
  • Real talk: cuts, furloughs, budgets
  • Risk Management now and beyond
  • Cyber Security
  • Generating value post-pandemic
  • The importance of a business mindset moving forward
  • Q&A

Learning Outcomes:

  1. Learn to apply basic business management concepts to our work in student affairs as a means for improved recruitment, retention and customer service.
  2. Examine how to leverage a social media presence and method of communication to engage students and stakeholders.
  3. Be reminded of the importance of leveraging data.

Who Should Attend:

This webinar is appropriate for all levels of Student Affairs staff, but especially for mid-managers and senior-level

Presenters:

Joanne Goldwater has been a prefessional in the field of Higher Education for over thirty years. Joanne is the Associate Dean for Retention and Student Success at St. Mary’s College of Maryland (SMCM) for four years.  In this role she oversees the day-to-day operations of the Office of Student Support Services.  Formerly, Joanne was the  Director of Residence Life and Associate Dean of Students at SMCM for 23 years.

Joanne is the past Executive Board member of ACUHO-I and past MACUHO President and is the Co-founder and former co-director (for 20 years) of the Regional Entry-Level Institute.  Managed numerous crises that impacted campus including: hurricanes, earthquake, floods, power failures, loss of water, student deaths, fires, building evacuations due to mold (and relocation of residents to a cruise ship), outbreaks of scabies and bed bugs, etc.

Joanne is a frequent presenter (in-person at conferences such as the National Symposium on Student Retention, NASPA Student Success in Higher Education Conferences, ACUHO-I, MACUHO, and via webinars for PaperClip Communications, StudentAffairs.com, Reslife.net).  Most recently, she is a July 2020 graduate of the University of South Florida Muma College of Business “Post-Crisis Leadership” Certificate Program.

Deborah Scheibler has been a prefessional in the field of Higher Education for over fifteen years. She is the Director of Residential Education at Rowan University and co-director of the Regional Entry Level Institute (RELI).  Deborah was the past President of the Mid-Atlantic Association of College and University Housing Officers (MACUHO).

 Deborah is a frequent presenter (in-person at conferences such as NASPA, ACUHO-I, MACUHO, the Student-Staff Live-In (SSLI) Conference, and via webinars for StudentAffairs.com).  Recently she was a July 2020 graduate of the University of South Florida Muma College of Business “Post-Crisis Leadership” Certificate Program.


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