What can I expect?

The StudentAffairs.com webinars are presented using the audio conferencing technologies managed by ConferTel. Live webinars are conducted in real-time and usually last about one hour. They enable the designated session facilitator to present course material and interact with attendees.

After registration and payment for the webinar, attendees will receive a confirmation email with details and login links to begin their session. When the presentation begins, a moderator will introduce the facilitator who will then proceed with the presentation.

The webinars use PowerPoint as a presentation tool. During the session, polling questions may be asked of the attendees. Questions may also be posed to the facilitator. The queue of requests will then be handled by the moderator in conjunction with the course facilitator during the question and answer phase at the end of the formal presentation.

What are the system requirements?

The audiocast streaming technology will work with both MAC OS and Windows.  Participants are encouraged to perform a System Compatibility Check in advance of the event by visiting https://omni.confertel.net/systemcheck.

How much does an upcoming webinar cost and what does it include?

All upcoming webinars cost $125.  This includes a one, one-time connection to the live webinar and 60 days of unlimited replays that can be shared with staff.  

How much is a replay of one of our past webinars?

The cost of a replay from our archive is $50.  It can be shared and viewed unlimited times for two weeks from the date of purchase.

How long are the webinars?

Webinars are approximately 60 minutes in duration.

Are handouts or a copy of the presentation available?

Yes, there will be a link on your registration confirmation page to a pdf of the presentation and any handouts if applicable.  However, handouts may not be available until 24 hours prior to the webinar.

Are the webinars closed captioned?

Some of our webinars and replays are closed captioned and will be noted if they are.  If closed caption is needed for one of our upcoming webinars and it is not noted please email staff@studentaffairs.com at least 48 hours before the presentation and closed caption will be made available.

How can I pay?

You can pay by Credit Card or Purchase Order.

1. Credit Card: The necessary information is entered at the bottom of the registration page.
2. Purchase Order: Individuals that wish to pay by purchase order should complete the registration form and check the “register by purchase order” box.

You will be tentatively registered for the course, but will need to contact Sharon Nivison in our Business Office at 860-502-9412 to give her the purchase order number. Once the purchase order number is received you will be registered for the Webinar. Purchase orders need to be received no later than 24 hours before the start of any Webinar.

When do I receive login instructions?

You will receive an email confirmation, instructions for logging in as well as a PIN to access the webinar 15 minutes after you register. This PIN will not be active until the time of the webinar.   A reminder email of the upcoming webinar is sent 24 hours before the presentation is set to broadcast.  

How do I access the audio portion of the presentation?

You will be given the option of having the audio come through your telephone or computer speakers.  Using the telephone produces the best audio results.

Can I ask questions during the webinar?

During live webinars participants can send messages to the webinar facilitator during the Webinar. Depending on how the person facilitates the webinar they may be addressed during the program or after. There is always time set aside at the end of the webinar for questions.

What is the latest I can register for an upcoming webinar?

You can register for an upcoming webinar up to 15 minutes before it is broadcast.  Please note that if you are paying by purchase order, the purchase order must be received at least one business day before the start of the webinar.

What happens if I miss the time or date of a live webinar?

If you miss your live webinar, you will receive an email with a new PIN for sixty days of unlimited replays.  This link can be shared with staff and be used on a day and time of the viewers choosing, up to sixty days after live presentation.

Can I register for a webinar after its live broadcast?

Yes. Many of our past webinars our listed under the webinar replay tab. A replay of our archived webinars cost $50.  It can be viewed as many times as you like up to two weeks from the date of purchase.  Replays are available for purchase approximately one day after the live webinar broadcast. 

Are credits or certificates issued upon completion?

Yes, certificates of completion are offered for our webinars.  To qualify:                                             

1. Registered individuals must attend (logon) to the live webinar broadcast or replay.
2. Complete the post-webinar survey.

Certificates will be electronically sent within 24 hours of the survey completion.  Please note:  Only one certificate is available per registration even if multiple individuals view the Webinar.

CEU's are not offered.

Can live Webinars or replays be downloaded?

No. A webinar presentation is a one-time streaming connection.  A webinar can not be restarted once you close out your browser. Webinars and Replays are not downloadable for replaying locally on your computer. If you encounter problems with your internet connection that requires special consideration, please contact our support staff and we will be happy to assist you. 

Are there discounts when repurchasing a webinar?

If you purchased a webinar and would like to repurchase the same webinar within three months of the original order date please email staff@studentaffairs.com or call 860-502-9412.