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32. Tools for Supervision III: Managing Conflict, Staff Development and Team Performance
Date/Time: Monday, March 5, 2012 at 1:00 p.m.
Duration: 1 hour
Presenter: Dr. Jason Laker
Price: $90
 | Special registration link for webinars #31 & #32 only |
Supervision is an art and a science, and rarely are supervisory skills overtly taught. Unfortunately, many of us develop our supervisory styles through reflection on disappointing experiences either with former supervisors or difficult staff interactions. Given the espoused values of Student Affairs, we should be especially committed to thoughtful and purpose-driven supervision. Our ethical, legal, and educational obligations demand that we cultivate versatile mentoring, training, and management skills in support of our staff's and students' learning and success.
This is the third of three sessions (see also #30 & #31) designed to focus on different and important dimensions of the supervisory relationship with individuals and teams. They are intended for supervisors at all experience levels. Newer supervisors will find it useful for developing their skills and style. More experienced supervisors will have an opportunity to reflect upon, refine, and advance their commitments to effective practice. Seasoned supervisors can draw on these sessions for their training responsibilities.
This webinar will focus on the challenges and opportunities associated with supervision of a staff group. We will begin with ideas for encouraging respectful, healthy, and engaged teams. From there, we will review examples of interpersonal tensions, conflicts and dramas and how to navigate them. We will particularly focus on development of a versatile supervisory style, which is essential for attending to the needs, interests and expectations of individual staff while simultaneously caring for and managing a team.
LEARNING GOALS:
- An overview of unique challenges associated with managing a group
- Understanding learning and development arcs for staff teams
- Challenges and opportunities associated with cross-cultural, gender, style and learning diversity
- Considerations for choosing whether, when, and how to intervene in conflicts.
- Problems with staff evaluation and ideas for better performance management.
- Supervisors of graduate and undergraduate students
- Aspiring Supervisors or those seeking greater challenge
- Work-Study Coordinators
- Human Resources Staff
- Graduate Preparation Program Faculty and Students
- Mid-Level Managers and SSAOs who supervise those who have student staff
Dr. Jason Laker has nearly 20 years of successful and progressively more complex administrative leadership experiences in student and academic affairs, at five distinct institutional environments (e.g., research, public, private, large, small, religious, liberal arts) in the U.S. and Canada (he is originally from Detroit, Michigan). He has served as Chief Student Affairs Officer at universities in the U.S. and Canada, and is currently a tenured, Full Professor in the Lurie College of Education at San José State University in California. He holds a Ph.D. from the University of Arizona's Center for the Study of Higher Education, an M.A. in Community Counseling from Adams State College (CO), and a B.S. in Organizational Communication from Central Michigan University. He has presented and published numerous articles and conference sessions, including two recent texts, Masculinities in Higher Education (Routledge, 2011 with Tracy Davis) and Canadian Perspectives on Men and Masculinities (Oxford, 2011).
**For more information about our webinars, including System Requirements, please see the FAQ section.
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