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Frequently Asked Questions (FAQ):
Online Residence Assistant Training Module

  1. Is the StudentAffairs.com Residence Life Assistant Training Module conducted in real time?

  2. What are the topics covered during the Residence Life Assistant Training Module?

  3. Do Resident Assistants have to actively participate in the online module or can they simply read the online materials?

  4. Is there a way to assess the participation of each Resident Assistant?

  5. Are grades given out at the end of the Module?

  6. When is the Resident Assistant Training Module offered?

  7. How are the Resident Assistant Training Modules organized?

  8. What is the pricing structure for the Resident Assistant Training Module?

  9. What are the payment options?

  10. How do I register for the Resident Assistant Training Module?

  11. Will I receive a confirmation after I register for the Module?

  12. When will the school receive information on how to logon to the Resident Assistant Training Module?

  13. What type of Internet connection is necessary to access the Resident Assistant Training Module?

#1: Is the StudentAffairs.com Residence Life Assistant Training Module conducted in real time?
The training module is asynchronous which means they are not held in real time. However, there is an assigned facilitator who leads the Resident Assistants through the Module topics during the 4-5 week session, giving the Residence Life Assistant Training Module a specific structure.
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#2: What are the topics covered during the Residence Life Assistant Training Module?
There are nine separate sections to the online module:
  • Conflict Mediation/Resolution
  • General counseling information
  • Diversity issues
  • Alcohol and substance abuse
  • Mental health issues
  • Leadership skills
  • Decision-making
  • Communication skills
  • Programming basics
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#3: Do Resident Assistants have to actively participate in the online module or can they simply read the online materials?
One of the benefits of the online training module are the views and opinions of every online participant. Each individual is a unique and valuable resource. Therefore, what makes the online training module experience so valuable is participating on the discussion board. The training module experience will be lessened if individuals choose just to read the posted materials and read the online discussion board postings without actually contributing themselves. In addition, there is an assessment for each section of the Module that the Resident Assistants need to complete.
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#4: Is there a way to assess the participation of each Resident Assistant?
Yes, we use the online assessment tool Surveymonkey.com to assess the Resident Assistants grasp of the material covered in each of the nine sections.
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#5: Are grades given out at the end of the Module?
Grades, and we would recommend pass/fail, are optional and up to the school. A discussion is held before the Module begins to decide if grades will be give to the Resident Assistants.
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#6: When is the Resident Assistant Training Module offered?
The times the Module can be offered are flexible. They can be set-up for the summer, fall or even spring semesters. They are designed to be completed within a 4-5 week time period.
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#7: How are the Resident Assistant Training Modules organized?
The training Module is organized like a regular 4-5 week course. There are readings, assignments, and discussion board topics. The Resident Assistant Training Module has a facilitator assigned to the Module to present the course information and guage Resident Assistants participation level.
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#8: What is the pricing structure for the Resident Assistant Training Module?
Pricing is based on the number of students attending the institution. This is a flat-based fee that allows for unlimited number of participants. See pricing chart
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#9: What are the payment options?
Payment must be received before participants receive access to the training module. A purchase order number is a sufficient form of payment. Other forms of acceptable payment include credit card or institutional check. Payment is to be made to StudentAffairs.com. The mailing address is 41 Crossroads Plaza #221, West Hartford, CT 06117.
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#10: How do I register for the Resident Assistant Training Module?
Registration is simple and can be completed online. Visit registration page.
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#11: Will I receive a confirmation after I register for the Module?
Yes. You will receive a confirmation via email upon registering for a training module. However, your registration is not guaranteed until receipt of payment.
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#12: When will the school receive information on how to logon to the Resident Assistant Training Module?
Once payment is received, logon information will be e-mailed to participants 3-5 days before the training module is scheduled to begin.
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#13: What type of Internet connection is necessary to access the Resident Assistant Training Module?
The training module can be accessed via phone modem (recommended 56K), DSL, cable modem, T1 line or other high speed connections to the Internet.
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"It made me very aware of all the necessary skills that I will need to use to be an effective RA."
- Matthew Miller, Resident Assistant
State Univ. of New York at Oswego

"I feel that the RA Module will help me grow in my position. It opened me up to a number of new ideas and viewpoints.
- Resident Assistant,
Lakeland College

"I felt I learned a lot taking this course. Many helpful topics were covered and I did not only discover what I could do for the residents but also for myself.
- Eric Griswold, Resident Assistant
State Univ. of New York at Oswego

"The Online RA Module was very informative in an easy and relaxed atmosphere. It allowed me to get my work done at a time that was convenient for me.
- Kaitlin McCarthy, Res. Assistant
Wentworth Institute of Technology

"I liked the discussion boards because it let me see the input from all of the other people who were going to be RAs. Seeing their responses helped me gain an even better perspective on some topics or situations.
- Raymond Holt, Resident Assistant
State Univ. of New York at Oswego