Supervision will be explored through lectures, readings, participation on a discussion board, and case studies. Participants will examine various staff issues and discuss techniques for positively managing challenging staff. Participants will also be expected to read a leadership or supervision book of their choice during the course. Examples of books for the reading requirement include, but are not limited to:

• Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others, James M. Kouzes and Barry Z. Posner

• The Abilene Paradox and Other Meditations on Management, Jerry B. Harvey

• The Absolutes of Leadership, Philip B. Crosby

• Deep Change: Discovering the Leader Within, Robert E. Quinn

Learning Outcomes:
Upon completion of this course, active participants will:

• Greater understanding of supervision and models for leadership or supervision
• Techniques for building a strong staff team
• Techniques for supervising individual staff members
• Techniques for working with difficult or challenging staff

Participant Expectations:
Participants should plan to spend approximately 4 to 5 hours per week in this course. This will include time to read materials, complete case studies and participate in asynchronous on-line discussions. Participants will need to log on for course content that will be posted as indicated in the timeline. In addition participants will need to respond to questions posted on the discussion board each week. As the discussion board is asynchronous, students may check in and post at their convenience. This learning tool will be an important part of participant's learning experience.

Proposed Timeline: (subject to pace of course)

• Introductions and Getting Started - Monday, March 28
• Module 1: Supervision: The Basic Steps - Tuesday, March 29
• Discussion : Wednesday, March 30
• Module 2: Individual Supervision Techniques - The Tango - Thursday, March 31
• Discussion: Friday, April 1
• Module 3: Working with a Challenging Staff Member - Quit Stepping on my Toes - Tuesday, April 5
• Discussion: Wednesday, April 6
• Module 4: Building Your Staff Team (or Leading the Macarena) - Thursday, April 7
• Discussion: Friday, April 8
• Case Studies Posted: Monday, April 11
• Case Study Responses: Wednesday, April 13
• Course Summary and Evaluation - Friday, April 15

Individuals registering for CEUs will receive 1.0 CEU upon successful completion of the course.

Instructor Bio:
Darese Doskal-Scaffido is currently Associate Director for Residential Life and Judicial Affairs at Ithaca College. She has supervised various levels of Residential Life staff for 13 years at Indiana State University, University of Connecticut and Ithaca College. She has a Masters Degree in College Student Personnel from Indiana State University and an Undergraduate degree in Psychology from Northwestern University.